RETREAT AGREEMENT

SHE HEARS, LLC/BIBLE STUDY LIVE

This Agreement is between She Hears, LLC/Bible Study Live (“Company”), and You (“Attendee”) (collectively the “Parties”, or in the singular “Party”), for the purpose of Attendee participating in an in-person retreat (Bible Study Live) November 9-15, 2025 in Rome, Italy (“Retreat”). This Agreement shall become effective upon the date of both Parties’ signatures below (“Effective Date”).



1. Scope of Retreat

The Retreat will take place on November 9-15, 2025 in Rome, Italy, daily (full days). The Retreat includes daily spiritual direction/expert sessions, tour fees, transportation, group photography, daily breakfast, and two dinners during the dates the Attendee is in attendance. Attendee understands that there will be no coaching by the Company before or after the Retreat dates. One group pre-trip zoom call will be scheduled as a bonus session. Attendees may participate live or will have a recording sent to them afterwards. There will be no individual sessions scheduled if the Zoom call is missed by the attendee.

The Retreat includes daily breakfast, daily PM appertiv/coffee/wine, welcome dinner, farewell dinner, travel while in country, group photography, tour admission, scheduled airport transfer and lodging. Attendee is responsible for airfare to and from the Retreat, and any airport transfers outside of scheduled times.

2. Fees
To reserve a spot and submit an application, Attendee must pay a non-refundable retainer of $895. If the application is approved by Company, the remaining balance of $4,605 is due in full within 48 hours of approval. Failure to pay the balance within this timeframe will result in the forfeiture of Attendee’s reserved spot, which may then be offered to another applicant.
Attendee may choose to pay in full or use a third-party financing option such as Affirm. Company is not responsible for any terms, conditions, or approvals associated with Affirm or other third-party lenders.
If the application is not approved by Company, the $895 retainer will be refunded in full within 3 business days. All other payments are non-refundable once submitted.

3. Reservation Fee & Cancellation by Attendee

Attendee shall reserve a seat at the Retreat by signing this contract and paying the fee indicated in Section 2. No spot is reserved until this Agreement and fee are received. In the event Attendee cancels this Agreement or is unable to attend the Retreat for any reason whatsoever, no refund will be given. Attendee may only sell their Retreat ticket with the express consent of Company. Notice of sale of ticket must be made in writing at least 14 days prior to the Retreat date and sent via email to the Company at the email address listed in Section 29. Without proper Notice of Sale, Attendee will not be able to reassign seat at the Retreat.

4. Duty of Company & Cancellation of Services

Company agrees to perform at the Retreat to the best of its abilities. Company reserves the right to change the Retreat schedule, tour days or food selections at any time. In the event Company determines, in its sole discretion, that it cannot or will not perform its obligations for the Retreat under this Agreement due to circumstances including, but not limited to, injury, illness, death of family member, pregnancy, military orders, or other personal emergencies, it will:
1. Immediately give Notice to Attendee;
2. Attempt to reschedule the Retreat date;
3. If no reschedule is possible, cancel the Retreat and issue a refund or credit to Attendee based on a reasonably accurate percentage of services rendered up to the point of cancellation; In determining the reasonably accurate percentage of services rendered, Company shall consider expenses already incurred or committed to, including but not limited to lodging, transportation, venue, staff, and supplies.
4. Excuse Attendee of any further performance and/or payment obligations under this Agreement.

5. Confidentiality

Due to the nature of the Retreat and the need for all attendees and presenters to talk openly about their businesses Attendee shall not (i) disclose to any third-party any details regarding the business of the Company or the business of any other Retreat attendee, including, but not limited to, coaching materials, mentoring style, customers, the prices it obtains, the prices at which it sells products and programs, manners of operation, plans or business ideas, strategies and workflows, trade secrets, or any other information pertaining to the business of the Company, or the business of a Retreat attendee (the “Confidential Information”), (ii) make copies of any Confidential Information or any content based on the concepts contained within the Confidential Information for personal use or for distribution unless requested to do so by the Company, or (iii) use Confidential Information other than solely for the benefit of the Company.

Retreat Attendee understands and agrees to this confidentiality clause: ___________

6. Model Release

This Agreement serves as a model release giving Company the irrevocable right to use the photographs and video taken by Company at the Retreat in all forms and in all media and in all manners, without any restriction as to changes or alterations, for advertising, trade, promotion, exhibition, or any other lawful purposes. Attendee waives any right to inspect or approve the photograph(s), finished version(s) incorporating the photograph(s), or the use to which it may be applied, including written copy that may be created and appear in connection therewith. This release is binding on the Attendee, their legal representatives, heirs, and assigns.

7. Bonuses

Company may offer bonuses for paying in full, early bird pricing, or other similar promotions for enrolling in the Retreat. Specific bonuses are only guaranteed at the exact time when Attendee enrolls. Attendee may only receive the benefit of in-person bonuses during the Retreat. No bonuses are available to be used or “cashed in” after the Retreat ends. Company reserves the right to change or alter bonuses and promotions throughout the enrollment process in its sole discretion, whereby attendees may receive differing bonuses upon enrollment.

8. Communication

All questions, concerns, feedback and Retreat related questions shall be directed towards rachael@shehears.org and will be answered by Company during its business days Monday thru Friday, 9am-5pm, EST. Company typically replies to emails within 72 business hours. Company WILL NOT answer any emails or direct messages on social media from Attendee.

9. No Guarantees

Company does NOT make any guarantees as to the results, including personal, business, financial or other gains, of any services provided at the Retreat. Attendee agrees to take responsibility for Attendee’s own results.

10. Release & Reasonable Expectations

Attendee has spent a satisfactory amount of time reviewing Company’s business and has a reasonable expectation that Company’s services throughout the Retreat will produce different outcomes and results for each Attendee. Attendee understands and agrees that:
1. Every Attendee and final result is different.
2. Spiritual Direction and teaching is a subjective service and Company may give different information to each Attendee depending on their spiritual needs.
3. Company will use its judgment to create a favorable education experience, but that each Retreat’s topic’s core subject may not be applicable to each Attendee depending on their Spiritual needs at that time.
4. Dissatisfaction with Company’s independent judgment or individual coaching style are not valid reasons for termination of this Agreement or request of any monies returned.

11. Disclaimer

Attendee agrees and understands Company is not providing the professional services of an attorney, accountant, nutritionist, financial planner, therapist or any other kind of licensed or certified professional. Should Attendee desire professional services that exceed the scope of this Agreement, Attendee must sign a letter of engagement of said professional services with the appropriate service provider.

12. Medical

Attendee is responsible for their own health and safety while attending the Retreat, and for seeking medical attention as necessary for any allergic reactions, illness or injury that they may experience while attending the Retreat. In an event where it becomes reasonably necessary for Attendee to receive medical treatment at either Attendee’s request or Company’s discretion during the Retreat, Attendee understands and accepts full responsibility for any and all medical expenses arising out of any treatment from such an incident. In the event that the Attendee is unable to make medical decisions in an emergency, the Attendee consents to the care of any reasonable physician or treatment center to administer treatment until the Attendee’s Emergency Contact(s) can be reached and take over the Attendee’s care decisions.


Physical Requirements
Due to the nature of the historical sites we’ll be visiting—many of which are not ADA compliant—all attendees must be in good physical health. Participants should be able to climb stairs, stand for extended periods, and walk long distances, often on uneven surfaces. Your safety and comfort are important to us, and we want to ensure everyone can fully enjoy the experience.
Company is not liable for any injury, illness, or loss incurred during the Retreat, including incidents arising from travel, accommodations, or third-party services.

13. Assumption of Risk

Attendee understands and agrees that the Retreat includes dining, social and recreational activities. Any activity can involve an element of risk or injury. Attendee assumes the risk of any activity, and the risk of using any reasonable means of transportation to and from such activities, whether provided by Company or a third-party. Company will make a reasonable attempt to accommodate any specific housing, dietary or other health requests, or let the Attendee know if such a request is not possible. If Company cannot provide for a specific request, or Attendee does not wish to assume any such risks, Attendee may take responsibility for providing their own food, accommodations, transportation or anything else that the Attendee needs or wants to participate in the Retreat.

14. Attendee’s Responsibility to Secure Insurance

Attendee understands and agrees that it is their responsibility to acquire and purchase an adequate amount of travel, medical or other insurance that insures the Attendee against sickness, health issues, bodily harm, travel cancellations or delays, and incidental or direct damages resulting from Attendee’s participation in the Retreat. Attendee agrees to indemnify and hold Company harmless for all such occurrences.

15. Harassment

In the event Company or any of its agents experience or are made aware of any inappropriate, threatening, hostile, or offensive behavior from Attendee at any time during the contractual period or during the Retreat (including, but not limited to, unwelcome sexual advances, verbal or physical conduct of a sexual nature, or physical or verbal harassment related to race, sex, creed, color, marital status, sexual orientation, family status, and/or disability), Company will ask Attendee to leave the Retreat immediately and this Agreement shall be deemed terminated. Upon termination due to harassment, Company shall be entitled to retain all monies paid and Attendee agrees to relieve and hold Company harmless as a result of incomplete services.

Code of Conduct
All attendees are expected to contribute to a respectful, safe, and uplifting environment throughout the Retreat. To maintain the integrity and heart of this experience, Attendees agree to:
- Treat all participants, staff, and locals with kindness, dignity, and respect.
- Refrain from disruptive behavior, including excessive intoxication, argumentative conduct, or verbal outbursts.
-Respect the privacy and personal space of others.
- Engage in group sessions and activities in a way that is supportive, open, and honoring to the purpose of the Retreat.
- Avoid gossip, divisive speech, or actions that could damage the unity or safety of the group.
- Follow the instructions of Company staff during scheduled events, travel, and group gatherings.
Any Attendee found to be violating this Code may be asked to leave the Retreat at the sole discretion of Company. No refunds will be issued in such cases.

16. Safe Working Environment

Attendee understands and agrees that Company maintains a safe work environment at all times and complies with all health and safety laws, directives and rules and regulations. Attendee further understands and agrees that during the Retreat, Attendee shall not carry weapons or firearms, be exposed to severe illness, or request the Company to do anything illegal or unsafe. Further, Company will not host the Retreat in any location or area deemed to be unsafe in its sole discretion, including, but not limited to, areas affected by wildfires, hurricanes, avalanches, communicable diseases, public health crises, quarantined areas, or other similar occurrences. In the event any of these circumstances arise, Company reserves the right to reschedule the Retreat or terminate Attendee’s participation immediately during the Retreat. Company shall be entitled to retain all monies paid and Attendee agrees to relieve and hold Company harmless as a result of an incomplete Retreat experience.

17. Non-Disparagement

The Parties agree that, at all times during this Agreement, they shall use reasonable and good faith efforts to ensure that neither Party engages in any vilification of the other, and shall refrain from making any false, negative, critical or disparaging statements, implied or expressed, concerning the other, including, but not limited to, management style, methods of doing business, the quality of products and services, role in the community, or treatment of other Party. The Parties further agree to do nothing that would damage the other’s business reputation or goodwill; provided, however, that nothing in this Agreement shall prohibit either Party’s disclosure of information which is required to be disclosed in compliance with applicable laws or regulations or by order of a court or other regulatory body of competent jurisdiction.

18. Indemnification

Each Party hereby agrees to indemnify and hold harmless the other Party and its agents from and against any and all losses, damages, liabilities, expenses and costs, including reasonable legal expenses and attorneys’ fees, to which the other may become subject as a result of any claim, demand, action or other legal proceeding by any third-party to the extent such losses arise directly or indirectly out of activities performed by the other Party pursuant to this Agreement, except to the extent such losses result from the gross negligence or willful misconduct of a Party.

19. Maximum Damages

Attendee agrees that, even in the event of a successful claim, the maximum amount of damages it is entitled to under this Agreement shall not exceed the total amount paid to Company for participation in the Retreat.

20. Limitation of Liability

In no event shall Company be liable under this Agreement to Attendee or any other third-party for consequential, indirect, incidental, special, exemplary, punitive, or enhanced damages, arising out of, relating to, or in connection with any breach of this Agreement, regardless of (a) whether such damages were foreseeable, (b) whether or not Attendee was advised of such damages, and (c) the legal or equitable theory (contract, tort, or otherwise) upon which the claim is based.

21. Force Majeure

No Party shall be liable or responsible to the other Party, nor be deemed to have defaulted under or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement (except for any obligations to make payments to the other Party), when and to the extent such failure or delay is caused by or results from acts beyond the impacted party’s (“Impacted Party”) control that are unforeseen and unpredictable at the time of contracting. These events include, but are not limited to, the following force majeure events (“Force Majeure Events”):
(a) acts of God; (b) natural disasters (such as fires, earthquakes, floods, hurricanes, storms, explosions, or infestations), epidemics, or pandemics; (c) war, invasion, hostilities (declared or undeclared), terrorist threats or acts, riot, or other civil unrest; (d) government orders, laws, or regulations; (e) embargoes or blockades; (f) action or inaction by any governmental authority; (g) national or regional emergencies; (h) labor strikes, stoppages, or other industrial disturbances; and (i) shortages of adequate power, transportation, or essential facilities.
The Impacted Party shall give written Notice to the other Party within 10 days of the Force Majeure Event, indicating the nature of the event and the estimated time to resolution. The Impacted Party shall use reasonable efforts to mitigate the impact and resume performance as soon as feasible.
If the Impacted Party’s failure or delay continues for more than 30 days following the initial Notice, the other Party may terminate this Agreement upon written Notice.
All payments made by Attendee, including the retainer, are non-refundable. In the event of termination due to a Force Majeure Event that prevents Company from fulfilling its obligations, any payments already made will be credited to the Attendee’s account and may be applied toward a future retreat or event within 12 months of the original Notice date. Credits are non-transferable and may not be exchanged for cash.

22. Sales Taxes

Should any sale and/or use tax be imposed on any part of this Agreement, such tax shall be collected from Attendee and remitted by Company. All sales tax will be included on invoices.

23. Entire Agreement

This is a binding Agreement that incorporates the entire understanding of the Parties, supersedes any other written or oral agreements between Attendee and Company, and any modifications must be in writing, signed by both Parties, and physically attached to the original agreement.

24. Venue & Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of Pennsylvania including all matters of construction, validity, performance, and enforcement and without giving effect to the principles of conflict of laws. The Parties agree that any dispute or lawsuit arising out of, or concerning, this Agreement that is not first resolved by arbitration shall be resolved exclusively in a federal or state court of competent jurisdiction located in Crawford County, PA. The Parties assume responsibility for their own collection costs and legal fees incurred should enforcement of this Agreement should it become necessary.

24A. Governing Language
This Agreement shall be interpreted and enforced in the English language.

25. Arbitration

Any and all disputes or disagreements rising between the Parties out of this Agreement upon
which an amicable understanding cannot be reached, shall be decided first by mediation, and if mediation is unsuccessful, then arbitration in accordance with the procedural rules of the American Arbitration Association. The Parties agree to be bound by the decision of the arbitrator(s). The arbitration proceeding shall take place in Crawford County, PA or another location is mutually agreed to by the Parties. The cost and expenses of the arbitrators shall be shared equally by the Parties. Each Party shall be responsible for its own costs and expenses in presenting the dispute for arbitration.

26. Severability & No Waiver

In the event that any part of this Agreement is found to be invalid or unenforceable, the remainder of this Agreement shall remain valid and enforceable. Any failure by one or both Parties to enforce a provision of this Agreement shall not constitute a waiver of any other portion or provision of this Agreement.

27. Transfer

This Agreement cannot be transferred or assigned to any third-party by either the Company or Attendee without written consent of both Parties.

28. Headings

Headings and titles are provided in this Agreement for convenience only and will not be construed as part of this Agreement.

29. Notice

Parties shall provide effective notice (“Notice”) to each other via email at the date and time which the Notice is sent: Company’s Email: rachael@shehears.org Attendee’s Email:

30. Facsimile Signatures

The Parties agree that a facsimile copy (electronic copy) of this Agreement may be used as the original.

Attendee Signature

By [checking the box/typing “I Agree”] on this order form and upon completion of purchase, Attendee confirms that it has read, understands, and agrees to the terms and conditions of this Agreement.”

This Agreement is executed electronically. By checking the box and completing payment, Attendee agrees to be bound by all terms herein.


Company Signature
After Attendee completes checkout and Company sends a confirmation email to Attendee, Company confirms that it has read, understands, and agrees to the terms and conditions of this Agreement.